If you have a Samsung smartphone with Android OS, you might have come across an Android package file called com.osp.app.signin running in the background or as a used app inside Google Activity. You’re not sure if it’s an important app like the DiagMonAgent or just the usual Samsung bloatware like the KLMS agent.
In this article, I’ll explain everything about com.osp.app.signin in detail, why it shows “Unfortunately com.osp.app.signin has stopped” error, and how to fix it.
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What is the meaning of com.osp.app.signin?
com.osp.app.signin is an Android package file developed by Samsung which makes it easier to switch from one Android device to a Samsung device. When you get a new Samsung device, this com.osp.app.signin syncs all your apps and data from the old device to the new Samsung device and stores it in your Samsung account app.
This app syncs your data from the Google Account on your old device and transfers all the app data to a Samsung account created in the new Samsung device. The OSP in com.osp.app.signin stands for Other Service Provider.
The Samsung account app is a membership service that provides users with access to multiple Samsung services like Find my Mobile, Secure Folder, etc. on Android devices.
Is com.osp.app.signin a virus, spyware or bloatware?
No, com.osp.app.signin is not a virus, spyware, or bloatware. It is a totally safe application that accesses your web application to refresh the data in your Google and Samsung accounts. This app doesn’t spy on your data and it definitely doesn’t sell your data to third parties.
Since this app runs in the background, some users feel that com.osp.app.signin is bloatware. This is completely false. It is a very important app that uses minimal system resources and doesn’t slow down your device or cause any battery draining issues.
Features of com.osp.app.signin(Samsung account app)
Some of the features of the com.osp.app.signin in the Samsung account app are:
(1) Find my Mobile
This feature allows you to locate your smartphone if you have lost your device. This feature gives you access to the location of your device, even when it’s offline. You can also backup its data to Samsung Cloud, block access to Samsung Pay, and even control it remotely.
(2) Secure Folder
The Secure Folder feature allows you to store your photos, videos, files, apps, and data inside a folder that is protected by the Samsung Knox security platform, making sure that your information is kept safe from any malicious attacks.
(3) Samsung Members
Samsung Members is a growing community of Galaxy professionals that offer support, feedback, and analysis helping you to troubleshoot problems in your Samsung devices.
(4) Smart Manager app
The Smart Manager app provides optimization features to improve your device’s performance by checking your battery’s health, deleting unnecessary files, scanning for malware, etc.
(5) Samsung PENUP
The Samsung PENUP app is a social network for people who like to draw and interact with fellow creative types. It’s a thriving art community present on your Samsung Galaxy smartphone.
(6) Samsung Health
The Samsung Health app tracks your weight, calorie intake/burn, steps, runs, heart rate, stress levels, caffeine intake, blood pressure, sleep, blood glucose, bike rides, hikes, and a lot more.
Unfortunately com.osp.app.signin has stopped
A common issue that Samsung users with older Android versions face is the “Unfortunately com.osp.app.signin has stopped” error prompt or the “com.osp.app.signin has stopped unexpectedly” error prompt. These error prompts give you two options Force close or Report. Most times, none of the two options work.
One way around this is by turning off your Mobile data and turning it on again. You can also disconnect your WiFi and reconnect to the WiFi network. This might fix the issue temporarily but if you want a permanent solution then you need to Force Stop the app and clear the app cache. You can achieve this by simply following the steps mentioned below:
Step 1 – Go to Settings.
Step 2 – Tap on Apps.
Step 3 – Tap on the Ellipsis icon (3 vertical dots) in the top right corner.
Step 4 – Tap on Show System Apps.
Step 5 – Tap on the Samsung account app.
Step 6 – Tap on the Force Stop button below. This will force stop the app.
Step 7 – To clear the app cache, tap on Storage and then tap on the Clear Cache button.
Can you remove com.osp.app.signin?
com.osp.app.signin is a part of the Samsung account app which comes preinstalled on all Samsung Android devices. The Samsung account app is a system application that does not offer an option to uninstall directly, but you can uninstall this system app by gaining root access to your device and then using the System App Remover application.
I recommend users never uninstall a system app that’s not causing problems because it is required for the proper functioning of the device. If you remove the Samsung account app then you might face problems with your Samsung account. You won’t be able to use some Samsung account features and there are also chances of malfunctions.
It’s better to keep the Samsung account app as it is because it doesn’t slow down your device or cause any other issues.
How to Freeze com.osp.app.signin (Requires Root Access)
If you don’t want com.osp.app.signin to run in the background, you can make it inactive by Freezing it. This is better than uninstalling because it won’t cause any malfunctions or issues with your Samsung account app.
You need to gain root access to your device to Freeze this app. If you already have root access to your device then follow the steps mentioned below to freeze com.osp.app.signin. If you don’t have root access then you can check the next section where I show you how to root your Android device.
Step 1 – Download and install the “Titanium Backup” app. This app allows you to backup, restore, and freeze your apps and data.
Step 2 – Launch the app.
Step 3 – Search for “com.osp.app.signin” and tap on it.
Step 4 – Tap on the “Freeze” option.
This will freeze com.osp.app.signin and stop all the background processes related to it.
Note – If you have the Superuser app installed on your device, you’ll need to grant permission to freeze the app. All you have to do is tap on the “Grant” option and the process will start by itself.
How to Root Your Android Device?
Most Android devices can be rooted easily with an Android app while some new generation Android devices don’t allow it. In that case, you’ll need to root your devices using a Windows computer.
I’ll recommend you first try rooting your device without a computer using an Android app like Kingo Root. If it doesn’t work then you can root your device by connecting it to a Windows computer and using an app like Dr.Fone or Kingo Root PC.
How to Root an Android device without using a PC
Here are the steps involved in rooting your Android device using an Android app without having to use a Windows PC.
Step 1 – Download and install the Kingo Root app on your Android device.
Step 2 – Launch the app and tap on the “OneClickRoot” button.
Step 3 – The rooting process will start. You will need to wait for the rooting process to complete.
If rooting fails, then you will have to root your Android device by connecting it to a Windows computer using the Dr.Fone software or the Kingo Root PC software.
How To Root An Android Device using A PC
Here are the steps involved in rooting your Android device using a Windows PC.
Step 1 – In your Android device, Go to Settings > System > About phone.
Step 2 – Tap on the “Build number” option 7 times to activate “Developer Options.”
Step 3 – Once Developer Options is activated, go back to the previous menu and tap on “Developer Options.”
Step 4 – Turn on “USB debugging” and “OEM unlocking.”
Step 5 – Download and install the Dr.Fone software on your Windows PC.
Step 6 – Connect your Android device to your PC using a USB data cable.
Step 7 – Launch the Dr.Fone software and click on the Start button.
Step 8 – Wait for the software to detect your phone and find a proper way to root your phone.
Step 9 – Once Dr.Fone is ready to root your Android phone, click on the “Root Now” button to begin rooting your phone.
Step 10 – After your device is successfully rooted, you can disconnect it from the PC.
Once rooting is complete, you need to follow the steps mentioned in the previous section on how to freeze com.osp.app.signin.
Samsung Account App Security Vulnerability
A few years back, a security vulnerability was discovered in the Samsung account app (com.osp.app.signin) and Samsung Galaxy apps that allowed man-in-the-middle attackers to obtain sensitive information and execute arbitrary code. This vulnerability was given the code CVE-2015-0864.
Samsung was informed about this security vulnerability and they released security patches that fixed these problems. The two security patches released by Samsung to fix these issues were Samsung Account: 1.6.0069 and 2.1.0069.
Conclusion
com.osp.app.signin is a part of the Samsung account app that allows you to easily sync your app data and files when moving from one Android device to a Samsung device.
Sometimes, you get an error like “Unfortunately com.osp.app.signin has stopped” which you can solve by freezing the app. Freezing this app requires root access which you can perform yourselves using the guides mentioned in this article.