What is SCPM Client?

SCPM Client or Smart Certified Project Manager client is a preinstalled system application on Samsung Android devices that works together with the Samsung Smart Manager application to preserve your battery levels by optimizing the battery usage of all the apps present in your Samsung device.

In this article, I’ll explain what is SCPM client user is for, why does it keep stopping, and how to fix the stopping issue.

What is SCPM Client Used For?

SCPM client is a system application that enforces the Power Saving policies of different apps set in the Power Saving Mode of the Samsung Smart Manager application.

The Samsung Smart Manager app scans and optimizes the data usage levels of every app installed on your device to devise a power saving profile for each app. The SCPM client makes sure that the power saving profiles are enforced using policies for all the apps so that the battery levels are preserved.

The package name of the SCPM Client app is com.samsung.android.sm.policy and the package name of the Samsung Smart Manager app is com.samsung.android.sm. You can clearly see from the package names that SCPM Client is a part of the Samsung Smart Manager application.

Why Does SCPM Client Require Internet Access?

The Smart Manager creates a set of different power optimization profiles for all apps in your Samsung device. The SCPM client uses internet access to read the power saving profiles of all these apps that Samsung updates periodically.

Whenever you install a new app on your device, the Smart Manager app creates a power saving profile for the app and updates it periodically as it gets more information about the data usage of the app. The SCPM client uses the internet to check updates made in the power saving profile and enforces the updated power saving profiles using policies for that app.

What Permissions Does SCPM Client Use?

The SCPM Client app doesn’t require any permissions to operate on your Samsung device. It only requires internet access through your Mobile Data your Wi-Fi.

SCPM client app

If you aren’t sure about this then you can check the permissions used by this app using the steps mentioned below.

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the Ellipsis icon(three vertical dots) in the upper right corner.
  4. Tap on Show System Apps.
  5. Find SCPM Client from the list of apps and tap on it.
  6. Tap on Permissions. You will see “No Permissions” mentioned in that section.

Is SCPM Client Safe or Is it a Virus/Spyware?

If you searched online for SCPM Client then you might have seen people mentioning that it is some kind of Virus or Spyware. This is absolutely False.

SCMP client is not a Virus, Malware, or Spyware. It doesn’t cause any harm to your device, doesn’t spy or sell your data, and doesn’t consume your system resources unnecessarily.

The SCPM Client app is a totally safe application that uses power saving policies to prevent high battery usage and preserves your battery life. It is a built-in system application that has proper validation in the Android System framework.

Samsung does have a history of including bloatware like RoseEUkor and Unified Daemon but SCPM Client is definitely not bloatware.

SCPM Client Keeps Stopping?

Many Samsung users have reported that the SCPM Client keeps stopping from time to time. The exact reason why this app keeps stopping is that the SCPM client app cache files become corrupted or overloaded.

If you haven’t cleared the app cache for a long time, the cache files become corrupted. As the cache files keep on increasing, it becomes overloaded and causes a low memory issue for the app.

SCPM client keeps stopping

If the app doesn’t have enough memory to run then the app will malfunction and stop working which is why you get the error message “SCPM Client Has Stopped Working.”

How to Fix SCPM Client Keeps Stopping Issue?

You can fix the stopping issue using the solutions mentioned below.

1. Clear App Cache and App Data

Clearing the SCPM Client app cache will fix the stopping issue in most cases. Follow the steps below to clear its app cache.

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the Ellipsis icon(three vertical dots) in the upper right corner.
  4. Tap on Show System Apps.
  5. Find the SCPM Client app from the list and tap on it.
  6. Tap on Storage.
  7. Tap on the Clear Cache button.
  8. Tap on the Clear Data button.

2. Reset App Preferences

Resetting the app preferences can stop issues like app keeps stopping, app not opening and app not showing notification, etc. Follow the steps below to reset app preferences in your Samsung Android device.

  1. Go to Settings.
  2. Tap on Apps.
  3. Tap on the Ellipsis icon(three vertical dots) in the upper right corner.
  4. Tap on Reset app preferences.
  5. Tap on the OK button.

3. Check for Software Update

Sometimes, this error can occur if you are using outdated software on your device. Updating your software to the latest Samsung and Android versions can fix bugs and errors appearing on your Android device.

You can check for Software Updates on your device by following the steps mentioned below:

  1. Go to Settings.
  2. Tap on About Phone.
  3. Tap on Check for Updates.
  4. If a new update is available, tap on Download and Install.

If a new update isn’t available, it means your phone is up to date. If that’s the case, this method won’t solve the problem.

4. Wipe Cache Partition

If the reason behind the error is due to overloaded temporary cache files then wiping the cache partition can fix this error. Wiping Cache Partition removes all the temporary cache files but doesn’t erase app data.

  1. Turn Off your Android device.
  2. Press and hold the Power button, Volume Up button and Volume Down button together to boot your device in Recovery Mode.
  3. Press the Volume Down button to navigate below to the Wipe Cache Partition option and press the Power button to select Wipe Cache Partition.
  4. Wait for the process to complete. Once it is completed, use the Volume buttons to navigate to the Reboot or Restart option and press the Power button to select Reboot or Restart.

After your phone restarts check if the error message is gone. If the error is still there then try the next solution.

5. Factory Reset your Samsung Device

A Factory Reset erases all the data from your phone and restores your phone to its original state. Before factory resetting your device, you should backup your data.

factory reset android phone

After the backup is complete, follow the steps below to Factory Reset your Android device.

  1. Go to Settings.
  2. Tap on General.
  3. Tap on Reset.
  4. Tap on Factory Data Reset.
  5. Tap on the “Reset” button and you may need to enter your PIN or password.
  6. Tap on Delete all your phone will be reset to the default factory settings.

6. Flash Stock ROM(Firmware)

Flashing the Stock ROM(Firmware) can help you get rid of this error message. It is a complicated process so use it only if the other methods didn’t work for you.

First, you have to download the Stock Firmware files for your Samsung device and then you’ll need a flashing tool to flash the stock ROM. If you’re using a Samsung device then you can flash Stock ROM using the Samsung Odin flashing tool.

Does SCPM Client Cause Battery Draining Issue?

The SCPM Client app doesn’t drain your battery. This app prevents battery draining issues caused by other apps. This helps you keep a check on the apps that have high battery usage and prevents your battery from draining.

If you’re seeing battery draining in your Samsung device then it is likely caused by other apps like the KNOX app or KLMS Agent.

Can You Uninstall/Disable SCPM Client?

SCPM Client is a preinstalled system application so you cannot uninstall or disable this in the traditional way you uninstall other third-party apps. You can uninstall/disable this app using special tools like ADB or an application like System App Remover that requires you to root your Android device.

It is recommended that you don’t uninstall/disable this system application because it is a pre-installed application verified by Samsung and it has an important purpose which is to increase your battery life. Uninstalling this will remove the power saving profiles of each app and could increase battery usage of the apps.

How to Uninstall SCPM Client?

SCPM Client can be uninstalled using a software like ADB that requires you to connect your Samsung Android device with a PC. You can also uninstall it using the System App Remover application but this requires you to root your Android device. Both the methods are mentioned below.

1. Uninstall SCPM Client using ADB

ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You can use it to install, uninstall, debug and disable apps. You’ll need a Windows PC to use ADB.

Here are the steps to uninstall this app using ADB.

Step 1 – Go to Settings > System > About phone

Step 2 – Tap on the Build number 7 times to activate Developer Options.

Step 3 – Go back to the main Settings menu and tap on Developer Options to open it.

Step 4 – Enable USB debugging by tapping on it.

Step 5Download ADB on your PC.

Step 6 – Extract the ZIP file into a folder.

Step 7 – After extracting the ZIP file, open that folder.

Step 8 – Press and hold the shift button and right-click in a blank area.

Step 9 – Click on “Open Powershell window here.”

Step 10 – Enter the command adb devices

Step 11 – Connect your Android device to the PC using a USB data cable. 

Step 12 – Type the command adb shell pm uninstall –user 0 com.samsung.android.sm.policy and press Enter to run this command. Wait for a few seconds and you’ll notice the app has been uninstalled from your device.

You can disable this app instead of uninstalling it by replacing “uninstall” with “disable” in Step 12 of the ADB command shown above.

2. Uninstall SCPM Client using System App Remover

This method requires you to gain root access to your device. If you don’t know how to root your Android device then check our Android Rooting guide. After gaining root access follow the steps below to uninstall the app.

Step 1 – Download and install the System App Remover application.

Step 2 – Launch the System App Remover application, search for SCPM Client, and select it by tapping on it.

Step 3 – Tap on the Uninstall button to completely uninstall the app and delete its data.

Frequently Asked Questions

Is SCPM Client a VPN?

No, SCPM Client is not a Virtual Private Network(VPN). It doesn’t change your network settings to surf from a secured network.
This app preserves your battery life by enforcing policies that have the battery saving profiles devised by the Samsung Smart Manager application.


SCPM Client is a built-in system app that reduces battery usage of other apps by enforcing the battery saving profiles set up in the Samsung Smart Manager application. It is a safe application and not a virus or spyware.

Sometimes, this app stops working because of corrupted or overloaded cache files which can be fixed by clearing the app cache or by following the solutions mentioned in the article.

You can uninstall this app using ADB or System App Remover but it is recommended that you keep this application and not uninstall or disable it as it could cause issues.

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