Samsung devices have a preinstalled system application named com.samsung.sdm.sdmviewer that appears as a used activity in Google My Activity. This app is present in the older generation of Samsung devices and has been removed from the new generation of Galaxy devices.
com.samsung.sdm.sdmviewer is the Android package name of the Samsung Deskphone Manager(SDM) app that allows users to check the contacts and call history of their wireless Samsung desk phone right from their Samsung Galaxy device.
In this article, we’ll answer your common queries regarding com.samsung.sdm.sdmviewer, what is its purpose and can you uninstall it from your phone.
What is com.samsung.sdm.sdmviewer Used For?
The basic function of com.samsung.sdm.sdmviewer is to check all the saved contacts and the call history of the Samsung desk phone from a Samsung Galaxy smartphone and tablet. Once you find a searched contact, you can call them via your desk phone using your device. You can also check the Caller ID of incoming calls on your desk phone and answer them.
Here is a list of all the functions that com.samsung.sdm.sdmviewer performs:
- Search contacts and call history of Samsung desk phone from your Samsung device.
- Make calls via desk phone using your Samsung device by configuring SDM app.
- View the Caller ID of incoming calls to your Samsung desk phone in your Samsung device.
- Answer incoming calls to your desk phone from your Samsung device.
- Edit programs stored in the desk phone.
- Edit and modify the present configuration of the Samsung Deskphone Manager app.
The SDM app also has a smart Caller ID(CID) function that can be used for Voice over Internet Protocol(VOIP) calls after installing the Samsung FMC application.
Is com.samsung.sdm.sdmviewer a Virus or Is It Safe?
com.samsung.sdm.sdmviewer is not a Virus or Malware that causes intentional damage to your device.
It is a safe and useful application that allows you to control your Samsung desk phone using your Samsung smartphone or tablet.
Some people might wonder that since it has access to contacts on your desk phone, it might be spying on your data but that’s not at all true. It just allows you to view the contacts on your desk phone on your Galaxy device but doesn’t spy on them so it is not Spyware.
Can You Uninstall com.samsung.sdm.sdmviewer?
Yes, you can uninstall com.samsung.sdm.sdmviewer safely using Android Debug Bridge(ADB), System App Remover app and Titanium Backup app.
This app is only required if you have a Samsung desk phone. If you don’t have a Samsung desk phone this app is not necessary and you should remove it from your device to free up the space it consumes.
Use the methods mentioned below to uninstall this app:
(1) Using ADB
ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You’ll need a Windows PC to use ADB.
Step 1 – Go to Settings > System > About phone.
Step 2 – Tap on the Build number 7 times to activate Developer Options.
Step 3 – Go back to the main Settings menu and tap on Developer Options to open it.
Step 4 – Enable USB debugging by tapping on it.
Step 5 – Download ADB on your PC.
Step 6 – Extract the ZIP file into a folder.
Step 7 – After extracting the ZIP file, open that folder.
Step 8 – Press and hold the shift button and right-click in a blank area.
Step 9 – Click on “Open Powershell window here.”
Step 10 – Enter the command adb devices.
Step 11 – Connect your Android device to the PC using a USB data cable and set the USB mode as File Transfer.
Step 12 – You will receive a USB debugging notification on your phone, tap on OK to allow debugging access.
Step 13 – Re-enter the command adb devices.
Step 14 – You should now see the Serial number of your device on the Powershell window.
Step 15 – Run the command adb shell pm uninstall –user 0 com.samsung.sdm.sdmviewer and wait for a few seconds. You’ll notice the app has been uninstalled from your device.
(2) Using System App Remover
This method requires you to root to your Android device. You can use our Android Rooting guide. After gaining root access follow the steps below to uninstall this system app.
- Download and install the System App Remover application.
- Launch the application, search for SDM and select this app by tapping on the checkbox next to it.
- Tap the “Uninstall” button to completely remove the app from your device.
(3) Using Titanium Backup
This method also requires you to root your device. You can use our rooting guide and after gaining root access follow these steps to uninstall the app.
- Download and install the Titanium Backup application.
- Launch this application, search for SDM and select this app by tapping on it.
- Tap “Un-install” to completely remove the app and delete its data from your device.