What is com.google.android.gm?

All Android devices have the com.google.android.gm package running continuously in the background. It can also be seen as a used activity in My Google activity. Users aren’t sure which app does this package represents and whether it’s safe.

com.google.android.gm is the Android package name of the official Gmail app which is an email application developed by Google. It is the default email app on Android devices and comes preinstalled on all Android devices.

In this article, we’ll discuss more about com.google.android.gm, can this package be uninstalled, and how to uninstall it.

What is com.google.android.gm Used For?

com.google.android.gm represents the Gmail app that is used for sending and receiving emails to your email account. The Gmail app is the most downloaded email application and it has billions of users.

com.google.android.gm app

com.google.android.gm keeps your emails safe by storing them in Google’s secure servers making it nearly impossible for hackers to access your emails. It also provides new emails received through push notifications and allows users to read and respond to these emails online and even offline.

The Gmail app provides users with an inbox that is categorized into different sections and Google’s machine learning automatically puts an email into the perfect category. Users get 15 GB of free storage and most importantly the app has Spam filters that block spam, malware, and dangerous emails.

com.google.android.gm Has Stopped?

There have been instances when com.google.android.gm stops working suddenly and an error message pops up that reads “Unfortunately com.google.android.gm has stopped” or “com.google.android.gm has stopped working.”

Here are the reasons why this app might stop working:

1. Corrupted or Overloaded Cache Files – If the app cache isn’t cleared for a long time the cache files become corrupted. The cache file storage folder can store a limited number of files so when the size of the cache files becomes more than what could be stored, the cache files become overloaded which leads to these error messages.

2. Internal App Issue – If the Gmail app has syncing problems or the app cannot work properly due to some internal app issues then it might stop working and you get these error messages.

3. App is outdated – These error messages could also occur if you are using an outdated version of the Gmail app.

4. Firmware issue – The app could also stop working if there are you’re using outdated Firmware or there are issues with your device’s Firmware. It may also happen if you’re using a Custom Firmware instead of the Stock Firmware.

How to Fix com.google.android.gm Has Stopped Error?

You can fix the “com.google.android.gm” error message by using the methods mentioned below:

(1) Update the Gmail App

Check the Google Play Store to see if there are new updates available for the Gmail app. If an update is available then immediately download the new update.

If there are no updates available then the issue is not caused by using an outdated version.

(2) Restart Your Device

Sometimes, a simple restart can fix issues related to the app and get rid of these error messages. To restart your device:

  • Press and hold the Power button for a few seconds.
  • Press the Restart or Reboot button.
  • Wait till the phone reboots and check if you’re getting the error message.

(3) Check If Sync Gmail is Enabled

If the “Sync Gmail” option is unchecked or disabled then your emails won’t sync and the app might stop working which leads to these error messages.

To check Gmail sync settings, use these steps:

  • Open Gmail app.
  • Tap Menu icon(three vertical lines) in the upper left corner.
  • Tap Settings.
  • Tap on your Account.
  • Check if “Sync Gmail” option is checked or enabled.
  • If it isn’t enabled then tap the box to enable Gmail sync.

(4) Clear com.google.android.gm Cache and Data

To clear the Gmail app cache and data on Samsung devices follow these steps:

  1. Open Settings.
  2. Tap Apps.
  3. Tap three vertical dots icon in the upper right corner.
  4. Tap Show system apps.
  5. Tap Gmail.
  6. Tap Storage.
  7. Tap Clear Cache
  8. Tap Clear Data.

To clear the Gmail app cache and data on other Android devices follow these steps:

  1. Open Settings.
  2. Tap Apps & notifications.
  3. Tap App info.
  4. Tap Gmail.
  5. Tap Storage.
  6. Tap Clear Cache.
  7. Tap Clear Data.

(5) Factory Reset Your Device

A Factory Reset erases all the data from your phone and restores your phone to its original state. It can fix the annoying error messages popping up.

Before factory resetting your device, you should backup your data on Google Drive. Once the backup is complete, follow the steps below to Factory Reset your Android device.

  1. Go to Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap Factory Data Reset.
  5. Tap Delete all or Wipe Data and your phone will be reset.

(6) Flash Stock ROM(Firmware)

Flashing the Stock ROM(Firmware) reinstalls the system software on your device which can get rid of the app has stopped error messages.

You can flash the Stock Firmware using these two steps:

  1. Download the Stock Firmware files for your Android device from a Firmware file downloading website.
  2. Flash the downloaded Firmware files using a Firmware Flashing tool.

Samsung users can flash Stock ROM using the Samsung Odin flashing tool while other Android users can use the SPFlash tool. Once the stock Firmware is flashed your phone will have the old firmware installed and this will surely get rid of the error messages.

How to Disable com.google.android.gm?

You can disable the Gmail app directly from App Settings but before that, you’ll have to disable the Gmail Sync settings.

To disable Gmail sync, follow these steps:

  • Open Gmail app.
  • Tap Menu icon(three vertical lines) in the upper left corner.
  • Tap Settings.
  • Tap on your Account.
  • Uncheck the “Sync Gmail” option by tapping the box to the right to disable Gmail sync.

Once Gmail sync is disabled, you can disable the app using these steps:

  • Open Settings.
  • Tap Apps.
  • Tap three vertical dots icon in the upper right corner.
  • Tap Show system apps.
  • Tap Gmail.
  • Tap Disable.

Can You Uninstall com.google.android.gm?

Yes, you can uninstall com.google.android.gm using Android Debug Bridge(ADB) or using the System App Remover application.

Removing com.google.android.gm app won’t delete your emails or other saved information so it is perfectly safe.

If you uninstall the Gmail app, you won’t get email notifications directly to your phone. You’ll have to open Gmail using a web browser like Chrome to send emails and access your received emails.

If you don’t have a Gmail email address then you can install your email client’s app like Yahoo Mail or others.

How to Delete com.google.android.gm?

To delete com.google.android.gm follow the two methods mentioned below:

(1) Uninstall Using ADB

ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You’ll need a Windows PC to use ADB.

Step 1 – Go to Settings > System > About phone

Step 2 – Tap on the Build number 7 times to activate Developer Options.

Step 3 – Go back to the main Settings menu and tap on Developer Options to open it.

Step 4 – Enable USB debugging by tapping on it.

Step 5 – Download ADB on your PC.

Step 6 – Extract the ZIP file into a folder.

Step 7 – After extracting the ZIP file, open that folder.

Step 8 – Press and hold the shift button and right-click in a blank area.

Step 9 – Click on “Open Powershell window here.”

Step 10 – Enter the command adb devices.

Step 11 – Connect your Android device to the PC using a USB data cable and set the USB mode as File Transfer.

Step 12 – You will receive a USB debugging notification on your phone, tap on OK to allow debugging access.

Step 13 – Re-enter the command adb devices.

Step 14 – You should now see the Serial number of your device on the Powershell window.

Step 15 – Run the command adb shell pm uninstall –user 0 com.google.android.gm and wait for a few seconds. You’ll notice the app has been uninstalled from your device.

(2) Uninstall Using System App Remover

This method requires you to root to your Android device. You can use our Android Rooting guide. After gaining root access follow the steps below to uninstall this system app.

  1. Download and install the System App Remover application.
  2. Launch the application, search for Gmail and select this app by tapping on the checkbox next to it.
  3. Tap the “Uninstall” button to completely remove the app from your device.

Is com.google.android.gm Safe Or Is It a Virus?

Yes, com.google.android.gm is totally safe. It is the package file of the Gmail app which is a built-in application in all Android devices.

com.google.android.gm is not a virus or malware. Gmail doesn’t spy on your emails so it is not Spyware.

Is com.google.android.gm and com.google.android.gms the same?

No, com.google.android.gm and com.google.android.gms aren’t the same. Both these packages represent totally different Google applications.

com.google.android.gm is the package name of the Gmail app whereas com.google.android.gms is the package name of the Google Play Services app.

Google Play Services authenticates Google Services and updates official Google apps and some other third-party apps directly from the Google Play Store. This app also improves user experience by making offline searches faster and provides a better Google Maps experience.

com.google.android.gm notifications

com.google.android.gm or the Gmail app has notification access on your device which means it can send you notifications. Gmail usually sends a notification when you receive a new email or when an email you composed is sent successfully.

The Gmail notifications are turned on by default but if it feels annoying to you, you can turn off Gmail notifications using these steps:

  • Open Gmail app.
  • Tap Menu icon(three vertical lines) in the upper left corner.
  • Tap Settings.
  • Tap on your Account.
  • Tap Notifications.
  • Select None to turn off notifications.

com.google.android.gm notification sounds

com.google.android.gm has certain sound alerts to notify you when you receive new emails which is known as com.google.android.gm notification sounds.

You can change the com.google.android.gm notification sound by following these steps:

  • Open Gmail app.
  • Tap Menu icon(three vertical lines) in the upper left corner.
  • Tap Settings.
  • Tap on your Account.
  • Tap Notifications.
  • Tap Notification Sounds.
  • Tap Email and then a new popup window will open.
  • In the new window, tap Settings.
  • Tap Sound or tap on Advanced then Sound.
  • Select your favorite notification sound from the “My Sounds” option.

What Permissions Does com.google.android.gm Require?

com.google.android.gm requires the following permissions to function on your device:

(1) Storage

(2) Photos / Media / Files

(3) Calendar

(4) Wi-Fi connection information

(5) Identity

(6) Microphone

(7) Device ID & call information

(8) Phone

(9) Other

Frequently Asked Questions(FAQ)


com.google.android.gm.lite is the package name of the Gmail Go app which is a lighter and faster version of the original Gmail app.

com.google.android.gm media

All the media files received via emails on your Gmail account are stored in the com.google.android.gm media folder. When a person sends you a media file by attaching it with an email, these media files are stored in the com.google.android.gm media folder.

com.google.android.gm mail

All the emails received on your different Gmail accounts are stored in the com.google.android.gm mail folder.

com.google.android.gm name

The names of all the senders both individuals and businesses who sent you emails are stored in the com.google.android.gm name folder.

com.google.android.gm video

All the video files received on your Gmail accounts are stored in a folder called com.google.android.gm video.

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